Privacy Policy

Cookies Policy

1. Our website uses cookies. These cookies are used to save your cart and login information for returning visits.
2. A cookie is a file containing an identifier of a string of letters and numbers that is sent by a web server to a web browser and is stored by your web browser. The identifier is then sent back to the server each time the browser requests a page from the server.
3. Cookies do not typically contain any information that personally identifies you, but personal information that we store about you like your shipping address may be linked to the information stored in and obtained from cookies.
4. We use cookies for the following purposes:
   1. Authentication of your login
   2. Status verification to ensure as pages reload and refresh you maintain a consistent session
   3. Personalization to show appropriate pricing and availability. This is done primarily for dealers and distributors and not single-use customers.
   4. Security to protect against fraudulent logins
   5. Site performance to help us identify site and server load errors
   6. Advertising through the use of the Facebook Pixel and Google Analytics

Glacier Chill is committed to customer privacy and ensuring accuracy with orders.

We do not use your personal data except to send you order notifications. Your personal information is not used as a personally identifiable mechanism to advertise to you. We do have an email subscription list you may voluntarily opt-in to where we occasionally send emails about new products and offers. 

Our website counts page visits and site usage through Google Analytics. Because our site uses HTTPS encryption, we cannot personally identify you. This data is just aggregated data that shows us “someone visited this page”.

We do not share your information with any third parties. The Facebook Pixel is added to this site to help us share our products directly with Facebook for advertising on Facebook’s network.

Glacier Chill is an onsite and mobile serve. You can contact us at hello@glacierchillcryotherapy.com. If you have an issue with this website or questions pertaining to this policy, you may also contact our web development team at hello@glacierchillcryotherapy.com

You have the right to be forgotten. We store orders and your address indefinitely. We do not store credit or debit card information, as that information is handled by a third-party provider – Stripe. Stripe handles your billing details. You can read more about Stripe’s US Privacy Policy here. If you wish to have your contact details removed from our records, contact us. We will not delete order histories – just your contact details. We need order histories to maintain tax and accounting records. The information we have about you is emailed to you in your order receipts. If you have never created an order with Glacier Chill, have never created a store account, then we do not have any identifiable information about you.

Glacier Chill  takes no responsibility for the contents of third-party links originating from our website at glacierchillcryotherapy.com.